One in four Ghirardelli Chocolate customers has their first experience with the brand in one of the company's 17 restaurants and retail environments. Spanning from its birthplace of San Francisco, California to Orlando, Florida, the brand has cultivated a premium image, relying on the quality of its products to shine in the marketplace.

The Restaurant & Retail division of Ghirardelli Chocolate Company plays a crucial role not only in developing these experiences for customers but also in highlighting the superiority of Ghirardelli products. The division is also responsible for overseeing customers' e-commerce experience at Ghirardelli.com.

The team also plays an integral role in ideating, producing, and fabricating exclusive products only available in brick-and-mortar retail locations, including specialty sundaes and beverages.